Frequently Asked Questions: VisuALL VRP-H
If you have ANY questions or concerns, Please contact Xala Health directly.
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General Questions
VisuALL-H is a virtual reality-based visual testing platform designed to help detect and monitor eye conditions such as glaucoma and other neurological disorders.
The test is conducted using a VR headset, which eliminates the need for traditional bulky equipment. The patient wears the headset while the test runs, and the results are recorded automatically.
The device can be used by both adults and children over the age of six who need an eye function evaluation, including individuals with mobility challenges, low vision, or other disabilities.
No, the VisuALL-H provides test results that must be reviewed by an eye care professional (optometrist or ophthalmologist) to determine a diagnosis.
Before the Test
Yes, you should wear your regular prescription glasses. However, bifocal or trifocal glasses may interfere with the test, so single-vision lenses are recommended.
No, the VisuALL-H is designed to test both eyes within the same session, either monocularly (one eye at a time) or binocularly (both eyes together).
No, the test can be performed in any lighting condition as the headset provides a fully enclosed environment.
During the Test
- The standard 24-2 threshold test takes about 4 minutes per eye.
- The suprathreshold (screening) test takes about 1.5 minutes per eye.
Yes, simply press and hold the trigger button on the controller until the word“Pause”appears on the headset screen. Press“Play”to resume.
If you feel dizzy or uncomfortable, stop the test immediately. The test can be stopped or adjusted if necessary.
After the Test
The test results are stored in a cloud-based system and shared with you after you rental ends. You can review them with your eye doctor, who will interpret them and discuss next steps if necessary.
VisuALL-H has been validated in clinical settings, including Wills Eye Hospital and Vanderbilt Eye Institute, and provides results comparable to traditional testing methods.
Technical & Device Information
The headset, face pad, and controller are sanitized with 70% isopropyl alcohol wipes after each patient use. The lenses inside the headset are cleaned with a microfiber cloth.
The VisuALL-H has a built-in battery that lastsup to 6 hours. It is recommended to charge it between uses and leave it plugged in overnight once a week for software updates.
The controller uses two AAA batteries, which last for a few months. The battery warning will appear on the screen.